Options 3 - Confirm your printer port and Windows services status
If your device still displays an offline status, move on to the next section. Right-click and select “Set as default printer.” If there is more than one version, choose the version that is not grayed out. Select your printer from the devices shown.
Before you begin, make sure that you have downloaded and installed all of the updates for the Windows 10 operating system. Follow these steps to resolve this issue for Windows 10. You may need to manually indicate your default printer preference. Continue through the prompts and click Yes if asked to make this printer the default printerĭid these instructions help you? You’ll know it worked if your printer status changed from “offline” to “online.” If not, continue to the next section.Follow the prompts and click Yes if asked to turn on printer updates The application will identify potential connection issues.If your printer is not listed, restart your printer, then click Retry in the Print and Scan Doctor application.If you are prompted, choose Yes to trust the file source because it comes directly from the HP tech support team.You may need to be in administrator mode to do this
How to change the printer from offline to online status Let’s take a look at what the problem is and how to get back online and printing again. Just remember to save your work so that you can print your projects later.Įach of these reasons has a different resolution process. If you have print jobs in the printer queue, you may need to cancel them until you get back online. Do not send any more print requests to your offline printer until you’ve gone through our troubleshooting guide. Unfortunately, a printer that is offline cannot receive new print jobs and process them, so it’s wise to pause all print jobs until you resolve the issue. An offline printer is one that cannot communicate with the device sending the print job. It doesn’t mean that your printer is broken, however. If you’ve received this error message, it can be frustrating. What does it mean when your printer is offline? Learn how to get your printer working again quickly with these simple instructions.
This surprisingly common issue happens with many connected printers and can be resolved easily with a few steps.
Has this ever happened to you? What does this term mean? And, more importantly, how do you fix this problem? You need to print an important document and a notification pops up that your HP printer is offline.